FAQ
   
  Do I have to wait for eCampusUSA to come out to my school to load the software?

What about upgrades?

What equipment do I need to start using the eCampusUSA Tardy eLiminator™ and Textbook Master™?

How do I get our student information into the eCampusUSA database?  Do I have to enter the students one by one?


Is there a fast way to enter the student ID when I want to issue a tardy slip?


What about training?

What if my internet connection goes down?

   
 
   
  Do I have to wait for eCampusUSA to come out to my school to load the software?

No, there’s no waiting for weeks to get an appointment for us to come load the software.  Since it’s a web-based system, all you need is a username and password.  We can usually assign them within 48 hours and you’re ready to access everything.


What about upgrades?

No waiting for upgrades either.  As soon as we release upgrades, you have them!  That’s one of the great features of web-based software!


What equipment do I need to start using the eCampusUSA Tardy eLiminator™ and Textbook Master™?


Use your existing computers with an internet connection in order to access the eCampusUSA Tardy eLiminator™ and Textbook Master™.  The only other equipment you need is a fast little printer and 8.5 x 11 sheets of paper so you can print tardy slips.


How do I get our student information into the eCampusUSA database? Do I have to enter the students one by one?


You do not have to enter student data information one student at a time.  We’ve made it easy to upload your entire student population from a spreadsheet prepared by your ISD or IT department.  We provide you with the proper format, then—just use the student upload wizard in eCampusUSA.  You control how many times each year you update student information.  Some schools update every week, some once a month and so on.


Is there a fast way to enter the student ID when I want to issue a tardy slip?

Yes, there is a fast way to enter the student ID.  If your students have an ID badge with a barcode, you can purchase a CCD scanner and scan them in.  Scanners are available from eCampusUSA and are shipped directly to your school with a Purchase Order.


What about training?

We’ve made training convenient, easy and no additional charge!  Training is provided using our DigitalCoach online tutorials that can be watched with your computer media player.  All training is comprehensive and includes helpful tips for getting the most from your eCampusUSA experience.


What if my internet connection goes down?

eCampusUSA offers KwikLink, downloadable software that sits on your desktop and can be used if your internet connection goes down.  When the internet is back up, simply upload the tardies into the database.